Throwing Money at Leads? Here's Why You're Probably Doing It Wrong!
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by Steve Palomares
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πΈ The 'Spray and Pray' Lead Gen Method is so 2000
Throwing Money at Leads? Here's Why You're Probably Doing It Wrong!
Hey there, revenue rockstar!
Ever feel like you're playing darts blindfolded when it comes to lead generation? You're not alone! I've have worked within startups that burned cash like a Tesla on ludicrous mode, all because they skipped the crucial first step: knowing WHO they're actually selling to!
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Stat of the Week:
"Companies that clearly define their ICP see a 68% higher win rate in their sales process, while those without waste an average of 50% of their marketing budget on unqualified leads."
Gartner Research
This Week in AI Sales:
Why "Spray and Pray" Lead Gen is SO 2000
ICP: Your Golden Ticket to Sales Success
Customer Avatar: Getting Into Your Prospect's Head (Not in a Creepy Way)
AI Prompts That'll Make Your ICP Research Feel Like A Cheatcode β
Dive in the Deep
Stop Burning Money, Start Getting Smart!
Ideal Customer Profile (ICP): Your Business's BFF
How It Works:
Look, if you're throwing marketing dollars around without an ICP, you might as well be using your money as confetti (which, let's be honest, would at least be more fun).
ICP, say whaaat?
IDeal Client Profile is a well-known term within Sales Ops teams, Marketing and at high levels of the Sales Org. ICP describes a hypothetical customer (company) that is most likely to benefit from your product. Identifying your ideal customer profile helps you focus your teamβs efforts on features and initiatives that will serve those organizations who are most likely to spend money on your product.
Put simply, an ideal customer is a perfect match for your product and business. Itβs the type of user that:
Gets the most value out of your offering
Is highly engaged with your product
Is easy to sell to
Refers your product to their colleagues without prompting
For these reasons, identifying and doubling down on your ideal customer profile should be one of your primary and foremost goals when launching an early-stage product, especially as you begin to reach out to your first customers, light house clients and as you scale outbound lead gen.
From a best practices perspective, here is what is included with ICP.
Company Demographics (size, revenue, industry)
Tech Stack & Tools
Pain Points (the stuff that keeps them up at night)
Budget Authority (can they actually buy your stuff?)
Decision-Making Process (who needs to say "yes"?) β
Itβs almost impossible to identify ideal customers upfront, especially prior to obtaining product-market fit. Usually, your customers are discovered over time as you talk to and sell to more and more people.
But you have to start somewhere.
Start with creating a hypothesis about who your ideal customer might be and why. After all, you are building a product to solve someoneβs pain points. However, once you sign clients or are having many prospective client meetings, it is then time to validate the Value they derive and Why, plus the User Behavior when using your product.
Now AI to the rescue. The amazing thing is that AI does a great job with ICP. I recommend that you test a couple of different AI Assistants if you have access to multiple, then combine the best of the results.
Below is a thorough prompt to get you 90% of the way there, plus it won't cost you $1,000s that a marketing pro will charge you. Then as you get additional data points from your new clients, I recommend you fine tune your ICP often (quarterly, in early stage companies and annually in more stable startups).
The Prompt: Ultimate ICP Research
You are an AI sales strategist helping me define my Ideal Customer Profile. Based on my product/service:
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[Insert your product/service context and description]
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Please analyze and provide:
1. Ideal company characteristics:
- Industry segments
- Company size range
- Annual revenue range
- Geographic locations
- Tech stack requirements
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2. Decision maker profile:
Typical titles
Department
Budget authority
Common challenges
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3. Market validation:
Total addressable market size
Key competitors targeting this segment
Market growth indicators
Pain points and triggers:
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4. Primary business challenges
Events that trigger the need
Current solutions they might be using
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Please provide the analysis in a structured format with specific examples and market insights.
π€ Customer Avatar: Getting Personal (Without the Restraining Order)
Think of your Customer Avatar as your ICP's cooler, more detailed cousin. While your ICP is the client company, your Avatar is the actual human you're selling to. You know, the one who has to convince their boss that your solution is worth the budget!
Avatar Essentials:
Personal Demographics
Career Goals & Frustrations
Daily Routines
Information Sources
Decision-Making Style
Here is the magic - as you select targeting in LinkedIn or as you do paid marketing, your targeting gets much more specific. As you refine your ICP, I recommend you similarly refine your Customer Avatar.
Instead of shotgun approach, you can laser target for your heat seeking cold emails - less money for the same leads, usually also more and better qualified pipeline for the same money. β βThe Prompt: Customer Avatar Creation
You are an AI customer research specialist. Help me create a detailed customer avatar for my ideal buyer based on:
[Insert basic customer information]
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Please create a detailed profile including:
1. Personal Background:
- Age range & generation
- Education level
- Career path
- Professional goals
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2. Day in the Life:
- Daily responsibilities
- Common challenges
- Time management
- Communication preferences
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3. Professional Motivations:
- Career aspirations
- Success metrics
- Fear and pain points
- Professional values
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4. Buying Behavior:
- Research methods
- Decision-making process
- Preferred communication channels
- Budget influence
Format this as a narrative profile with specific examples and behavioral insights.
Test it and see. Let me know your results.
π οΈ AI Tool of the Week: Perplexity.ai
Want to supercharge your ICP research? Perplexity.ai is like having a research assistant who never sleeps (and doesn't drink all your coffee). It can help you validate your ICP assumptions with real-time market data. It is also at the top of the head for web searches.
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Reader Question:
"Steve - My sales manager wants everything in Salesforce, but updating it takes forever. Can AI help me keep my CRM current without spending my evenings doing admin work? Bonus points if it can help with next steps and action items!"
Great question from a reader about using AI to assist with CRM updates - which suck but are necessary. AI can assimilate tons of data, inclduing meeting notes, call transcripts, emails, proposals, etc. You can feed the weekly deluge of content into AI and ask for summaries. I present about it in a video in the free AI for Sales Starter Kit, which can be found here.
It's Like We Grew Some Money
What You Learned Today:
Why shooting in the dark with lead gen is expensive AND embarrassing
How to build an ICP that actually works
Creating customer avatars that feel like real people
AI prompts that make all of this 10x easier β
Don't let your lead gen budget go up in flames! Master your ICP and Customer Avatar game first!